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Promenade Hotel Tawau

Hotel Info

Phone:  +6089-982888
Fax:  +6089-982900
Address:  Eastern Plaza, Jalan Kuhara, Mile 1, 91000 Tawau, Sabah, Malaysia.
Languages SpokenEnglish Malay Chinese


Hotel QR Code

Promenade Hotel Tawau QR Code

With an inventory of 180 rooms and suites, this 4-star Business Class 16-floor hotel is the tallest hotel in town and adjacent to Eastern Plaza - the biggest shopping mall in Tawau. Strategically located less than 1.5 km to the bustling town centre, Promenade Hotel Tawau is within reach of Government Administrative Offices, Business, Shopping and Entertainment Centres.

Besides being the tallest hotel (standing at 16 storey high) and having the largest ballroom in the state (with a maximum seating capacity of 1,300 persons), Promenade Hotel Tawau also houses the biggest and only comprehensive gymnasium at its Leisure Centre on the 5th Floor.
It also has a 24-hour coffeehouse Cafe@se7en on the 7th Floor, a Lobby Lounge with a Deli and Cigar Corner, a contemporary Zsa Zsa Zsu fun pub at the Lower Ground Floor with live band performances from the Philippines, a business centre, 3 meeting rooms namely Berlian, Seraya & Agatis and an exclusive Promenade Club Floor with an exclusive club lounge on the 15th Floor. And all these located less than 1km from the town centre.


Promenade Hotel TawauPromenade Hotel Tawau      Downtown Downtown      AirportAirport      


  • 24Hrs Reception
  • CCTV/Security
  • Travel Information
  • Elevator
  • Safe Deposit Box
  • Car Park
  • Restaurant
  • Meeting/Banquet
  • Currency Exchange
  • Business Center
  • Health Center
  • Laundry
  • Cable Internet
  • Room Service
  • Bathroom Amenities
  • Coffee & Tea Making
  • IDD Calling Service
  • Hair Dryer
  • Hot Shower
  • Air Conditioning
  • Television
  • 24Hrs Doctor On-Call.
  • Concierge Services.


  • Check-In:  14:00
  • Check-Out:  12:00
  • Extra beds:  MYR 70
  • Allow Pets:  No
  • Cancellation:  Not refunable for any cancellation made.
  • All rates are quoted as “NETT” inclusive of prevailing government taxes.
  • A tax of MYR 10 per room, per night is imposed by the government of Malaysia and collected at the property. Permanent residents and Malaysian are exempt from the tax.

How to Pay

Pay upon check-in

No advance payment is required, simply pay cash in Ringgit-Malaysia to hotel staff. Please be reminded that hotel might cancel your reservation if you failed to check-in before 4pm.

Pay Online

Accep Visa and MasterCard credit card, Malaysian bank transfer, Paypal, FPX, Alipay. 2.3% surcharge apply.

Bank Transfer

Please request bank staff to calculate equivalent amount in USD before Telegraphic Transfer (T/T) to Malaysia. It takes 3 days to reach us. No 2.3% surcharge but you have to bear both side banks charges. The balances will be paid to either side as the case may be.

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