GAE***
Verified Traveller
2024-08-21
Nice trip. And a guide was so kind.
C**
Verified Traveller
2024-05-18
to the person hiring 阿豪 (+60 11-51999800) , PLEASE GIVE HIM A RAISE!! He is the nicest, most helpful and sincere tour guide i have ever met. He takes care of me and my friend, and is very willing to answer our questions and tell us more about the culture and history of Kota Kinabalu. He even helped us take pictures when we were snorkeling, and offered to give us those pictures for free! (most tour guides will ask us to pay but 阿豪 did not, he is too nice!!)
To the people who are wondering which tour guide to look for, please ask for 阿豪 to bring you around!! I promise you guys will like him a ton :)
Sha***
Verified Traveller
2024-05-10
The tour company was wonderful from beginning to end. The tour itself was fantastic.
MIK***
Verified Traveller
2024-05-08
We really enjoyed it and it was a great experience.
KEL***
Verified Traveller
2024-04-18
a very good tour guide and good experience. thank you for the beautiful experience.
FAN***
Verified Traveller
2023-12-18
Super nice guides! Excellent tour!!!
C**
Verified Traveller
2023-12-04
導遊海象準時到酒店接載,連同其他導遊海豚,鯊魚,海兔在旅程中都有照顧團友各種問題,清楚解釋,十分讚賞!
GOK***
Verified Traveller
2023-11-11
This tour was the best of my Borneo trip, I absolutely loved the snorkeling experience and how smoothly it all went. It was well organized, the staff were great and supportive (special thanks to Nelson, Raymond, Jialing, Alex, Philip Wong, Margarette, Kevin and Nick), they made the tour even better than it is.
CHI***
Verified Traveller
2023-11-06
YON***
Verified Traveller
2023-10-23
LEE***
Verified Traveller
2023-10-09
T**
Verified Traveller
2023-09-24
T**
Verified Traveller
2023-09-02
YEO***
Verified Traveller
2023-08-27
Given the high volume of visitors, I would suggest longer time allowed at Mantanani beach for sightseeing instead of wasting our time waiting (more than 1.5 hours) at jetty restaurant for other tourists to join the next tour itinerary. My group literally fell asleep while waiting and woke up for the next itinerary without much anticipation due to tiredness. Our experience was average initially due to limited period on the beach and long waiting time at jetty but improved gradually after the sighting of proboscis monkeys and thereon.
H**
Verified Traveller
2023-08-25
導遊李先生,很關心團員的狀態
也很有耐心跟熱情解說!
會再與朋友推薦此行程
UDA***
Verified Traveller
2023-08-12
Thanks. Great tour.
H**
Verified Traveller
2023-08-09
AIK***
Verified Traveller
2023-07-22
LIE***
Verified Traveller
2023-07-20
Guide was on time and was very friendly to explain to us all the key points. Now just waiting for him to send to us the photos taking to the agent.
OOI***
Verified Traveller
2023-07-15
Phone number shown on booking confirmation always missed the call, itinerary arrange was too rush, not really have enough time to enjoy. All the tour guides are very nice and good anyway.
AW ***
Verified Traveller
2023-07-14
PAU***
Verified Traveller
2023-07-10
Uncle Lee was a terrific guide and couldn’t help us enough. He is quite. a treasure and a wonderful ambassador for your company.
As unable to change the above buttons
Paul Isherwood and Juud Witteman
SAR***
Verified Traveller
2023-07-08
C**
Verified Traveller
2023-07-01
C**
Verified Traveller
2023-06-25
K**
Verified Traveller
2023-06-11
鯊魚,海象,海牛are good
YAN***
Verified Traveller
2023-06-07
The food is a bit simple and limited which could be improved
ANN***
Verified Traveller
2023-06-05
We had a great time. Will let our friends know. Thank you
TOH***
Verified Traveller
2023-06-02
T**
Verified Traveller
2023-05-21
ANG***
Verified Traveller
2023-05-20
Tour guide is nice but the snorkelling is not as expected. Not many fishes and corals.
J**
Verified Traveller
2023-05-08
WEN***
Verified Traveller
2023-04-27
Our tour guide looked after us very well.
I was disgusted with the actions of the boat crew when at the island. They threw bottles, cans and cigarette packets out of the boat into the water where i was swimming.!
i cannot ever recommend this trip now to anyone. Such a beautiful place they have and totally no respect for their customers or the environment. I was ashamed to ride back with them.
The people on the island also have a big burn pit where it seems everything is chucked in and burnt. Overflowing bins and rubbish lying in plain view for all to see.
VERY UPSET AND DISGUSTED.
L**
Verified Traveller
2023-04-20
CHR***
Verified Traveller
2023-04-15
It was a great tour and the guides are great and friendly.
There are so many Chinese tourists and with them comes their negative attitudes towards nature and the environment. It's disgusting to see them litter and treat the wild life poorly but the guides do their best to stop them. The beaches are beautiful and the cruise is awesome. The only concern I had was that I was asked to wear a life jacket while snorkeling (luckily I didn't have to). This needs to be advertised or western people need to be an exception. I'm not disabled and I wouldn't choose to do a snorkeling trip if I couldn't swim. It's almost offensive to be told you have to wear one. It's defiantly something that needs to be advertised. But because I didn't have to wear one and I was free to snorkel it was fantastic.
C**
Verified Traveller
2023-03-21
導遊阿杰隨時注意團員狀態,很負責
導遊阿宏活潑,為後續行程接待我們團員的導遊,拍照技術很棒!
W**
Verified Traveller
2023-03-02
Our guide “Shark” is very nice and helpful. And also thanks to the team who lead us today. We had fun and exciting day. But it would be better if the restroom in Mantanani is cleaner.
EIH***
Verified Traveller
2023-01-14
F**
Verified Traveller
2023-01-10
SUS***
Verified Traveller
2023-01-04
KEN***
Verified Traveller
2022-12-11
C**
Verified Traveller
2022-11-01
朋友手機被偷,巴士才剛開走,應該馬上開回來,讓我們自己找。
如果是同團遊客偷手機,導遊應該馬上協助找尋小偷
當天在場就這麼多人
Y**
Verified Traveller
2022-10-03
第一部分浮潛,基本上浮潛時間很少,兩節加起來感覺大概半小時,很多時間是用在無聊的等待,看見導遊們在互相談笑,客人無聊的在等。行程說是第一節浮潛,午餐再浮潛,結果感覺是匆匆兩節浮潛然後午餐,然後就在等,導遊們也沒有做什麼說明或交待。
第二部份紅樹林比較好,行程有趣,已且沒有無聊的空等。
導遊中只有一位亞哲做得比較好,其他有兩位對遊客的問題顯得不耐煩,有一位Jordon 更是一直在黑臉。
DAG***
Verified Traveller
2022-09-29
Tour completely different from what I booked. Snorkeling only one hour at one spot directly in front of the so called "resort", which was in fact dilapitaded wooden houses.
Been stuck into a group of 100 chinese non-swimmers. That was the reason for not visiting the actual snorkeling point...the Chinese were only interested in taking pictures of themselves and not in snorkeling. Tour guide only interested in taking pictures of Chinese girls.
"Boat tour" to see Proboscis Monkeys lasted for 15 minutes...500 meters down the river then
going back...what a joke.
Feel totally ripped off!!!
C**
Verified Traveller
2022-09-09
原訂時間因聯繫方式不通,未接獲tour guide取消通知,致使第一次行程空等,應透過sabah booking or hotel方式聯繫到旅客才是。反應後雙方取得正確聯繫,順利完成美好的行程,唯獨賞長鼻猴時間過短,未能有充分時間尋找,較為可惜。
AMB***
Verified Traveller
2022-07-26
Too much sitting around doing nothing
Tour guides shouldn't be talking bad about people in Malay because they think you don't understand. Some foreigners like myself speak Malay and were very unimpressed by what the guides were saying about us.
F**
Verified Traveller
2022-07-07
staff were nice, but the toilet was terrible. It was too dark and smelly.
C**
Verified Traveller
2022-07-04
C**
Verified Traveller
2022-06-12
Excellent experience
Y**
Verified Traveller
2022-06-07
預定時要求"素食"要特別註明
但還是沒有素食可以吃
還好自己有帶泡麵跟麵包
多替素食者著想吧,水果餐或是三明治都不難準備吧!
L**
Verified Traveller
2022-06-02
W**
Verified Traveller
2022-06-02
L**
Verified Traveller
2022-05-21
浮潛時的地點希望可以更多彩多姿,這次看到很多珊瑚都已經白化了。
C**
Verified Traveller
2022-05-19
L**
Verified Traveller
2022-04-17
C**
Verified Traveller
2022-03-29
服務品質不錯,整體算是滿意的,只是在行程中要等別的團體,時間銜接上面不是很剛好,導致有等待時間…。建議併團也要把時間考慮進去。
MAM***
Verified Traveller
2020-02-18
We had to wait for some time before snorkeling which is a bit boring, and regret we coudn't do 2nd snorkeling session due to the sea conditions.
The tour guide was excellent and fireflies are more than beautiful. Overall we are very satisfied with the tour.
PET***
Verified Traveller
2020-02-07
Was great! The driver was very safe and the guide was very informative.
SU ***
Verified Traveller
2020-01-01
The price for the tour was indeed worth it! However, the actual schedule on that day did not go according to what was planned. The second snorkelling session was cut short and the kawa kawa river cruise started too early around 6.30pm. It would be nicer to watch the fireflies later at night according to what was stated on the itinerary. Also, the tour did not state that the tour will be conducted in Mandarin. My boyfriend does not understand mandarin so he did not enjoy the trip much. I had to translate e whatever was explained by the tour guide to him. It would be better if it was mentioned that the tour will be conducted in Mandarin so I can choose another tour which was conducted in English.
C**
Verified Traveller
2019-12-26
On time to pick up... but waiting the rest of the late comer for more than 30 min!
C**
Verified Traveller
2019-11-25
NO
T**
Verified Traveller
2019-10-04
請轉有關部門美人魚島太多垃圾破壞環景,如不處理很難推薦朋友來玩,再好的服務都難吸引
C**
Verified Traveller
2019-10-03
Very nice staff and with adequate knowledge to answer tourist's inquiries and questions. keep it up!
M**
Verified Traveller
2019-09-22
導遊小何很照顧團友,又友善!整個旅程很滿意:D
C**
Verified Traveller
2019-09-19
Perfect
T**
Verified Traveller
2019-09-09
L**
Verified Traveller
2019-08-28
導遊是個不錯的年輕小夥子
H**
Verified Traveller
2019-08-17
L**
Verified Traveller
2019-08-09
C**
Verified Traveller
2019-08-05
Y**
Verified Traveller
2019-06-24
美人魚島飯後的自由活動時間可以長些,兩個行程之間等了很久&下午茶和晚餐的食物不太好吃
Y**
Verified Traveller
2019-06-21
領隊阿凱很認真帶領,也會盡力去顧全旅客,整個旅程覺得很不錯,會推薦給朋友~
C**
Verified Traveller
2019-05-27
導遊很好人啊!
CHA***
Verified Traveller
2019-05-23
Guide was so kind.
That makes me to write this comment.
Thank you for great tour.
C**
Verified Traveller
2019-05-19
P**
Verified Traveller
2019-05-02
導遊很不錯的,就是行程太急,太累了
C**
Verified Traveller
2019-04-24
L**
Verified Traveller
2019-04-18
小熊導遊非常專業及有責任心
K**
Verified Traveller
2019-04-10
Nil
C**
Verified Traveller
2019-04-10
H**
Verified Traveller
2019-04-06
N**
Verified Traveller
2019-04-06
非常偷快的一個行程.領隊好好.
CHE***
Verified Traveller
2019-03-27
CHO***
Verified Traveller
2019-03-20
S**
Verified Traveller
2019-02-22
導遊人很好,雖然一開始看起來酷酷的,但相處起來卻非常的讓人放心
C**
Verified Traveller
2019-02-22
在紅樹林碼頭晚餐時有很多猴子騷擾,但沒有職員驅趕它們,必竟沒有人可以确保它們不會襲擊旅客,所以我認為貴公司應提供一些保障措施,确保遊客安全。
W**
Verified Traveller
2019-02-15
交通安排尚可,行程之中浮潛時間很短。
A**
Verified Traveller
2019-02-07
H**
Verified Traveller
2019-02-03
LIA***
Verified Traveller
2019-01-14
我们报的团是美人鱼+红树林一日游。
建议:早上出发至美人鱼岛的时间可以紧凑点,这样浮潜的时间可以充足点,岛上游玩的时间也可以宽裕点。
C**
Verified Traveller
2019-01-13
C**
Verified Traveller
2019-01-04
the young guild 啊健 was really good
L**
Verified Traveller
2019-01-04
雖然最後因為大浪未能進行深潛, 但教練及領隊非常專業,並說會向公司反映, 結果旅程還未完結已收到差額退款。
SUG***
Verified Traveller
2019-01-01
1. After picking my family and me from the hotel we were taken round and round in.KK to pick other passengers. This went on for 1.5 hours. By this time we were dead tired and the tour haven't started yet.
2. We were finally relocated from the van to a bus. The bus was not in a good condition. The seats were not adjustable. Thus after the long ride some of us had a terrible backache.
3. The speed boat took us to a testing place at a beach which was dirty and unkempt. So terrible. The area where the dining table was set up had red ants all over and unfortunately we were bitten.
4. The snorkeling.mask.was of poor standard and water was leaking into the facial area.
5. I.had informed earlier in my booking request that my wife and myself were vegetarians. However the lunch that was served to us was only fried rice and one egg omlet. Food wise it was horrible.
6. On the way back it rained and the boat was open at the sides. No co ers to be dropped to prevent occupants from.being wet by the rain. We were all badly soaked wet. It was cold and uncomfortable. So I cancelled the Kawa kawa trip as what is the point of going on a river boat ride to see monkeys and fire flies when.It's raining so heavily. We were also so wet and my family didn't feel.like doing this as there was no point in going as there will be no monkeys not fire flies. However we were not given a refund not any small discount neither. We got wet due to the condition of the boat and on top of that we were penalized for not going on the Kawa Kawa trip.
7. We were cold , wet and stuck for three hours in a traffic jam and when the. An reached KK we had to wait to be transferred to.another van to take us to Beringgis resort. It was really such a horrible experience in total which left all of us feeling so fed up and frustrated.
C**
Verified Traveller
2018-12-09
K**
Verified Traveller
2018-11-22
T**
Verified Traveller
2018-11-21
據說車壞了什麼什麼的, 早上在大堂等了45分鐘才有車來。
行程大致ok.
美人魚島的導遊普通,紅樹林的導遊ar hang很好,請表揚一下, 他令行程變得有趣。
W**
Verified Traveller
2018-11-16
L**
Verified Traveller
2018-09-29
snorkeling時間太短,好像趕鴨仔
kawa kawa river,導遊非常好,賣力
P**
Verified Traveller
2018-09-06
美人魚島很美,海水很清澈可以看到很多魚,非常值得推薦去,不過因為坐船還有點距離,會暈船的記得吃藥;螢火蟲真的很多,導遊阿健人也很nice,有什麼問題都會馬上幫忙。除了浮潛蛙鏡自己戴的不是很適應以外,整個行程非常滿意。
PAR***
Verified Traveller
2018-07-26
It was great!!!!!
W**
Verified Traveller
2018-07-05
H**
Verified Traveller
2018-06-22
The pickup time delayed more than half hour and also we waited a lot during the tour. The guide has time management issue, he never told us the gathering time for next stop. There was an activity to watching the local monkey which we wait a lot and in the end we took on a small boat with half shield on the roof. After 5 minute, the guide told us it's going to raining...we have to stop the activity....I was really shock because the others took a fully shield boat they can continue but we can't. I don't understand ...I didn't choose the cheaper tour on the other website, I thought the quality would be better.....I would not recommend others choose this tour anymore.
S**
Verified Traveller
2018-06-14
i really enjoy this jouney! :)
RON***
Verified Traveller
2018-05-06
I wasn't told that the tour would be in Chinese as it didn't mentioned on the website, and I couldn't catch most of the instructions and also couldn't communicate well with fellow travellers as I'm practically not a Chinese speaker.
T**
Verified Traveller
2018-04-24
行程好玩~特別喜歡浮潛~紅樹林沒有太看到猴子,但也不錯~
C**
Verified Traveller
2018-04-19
C**
Verified Traveller
2018-03-29
K**
Verified Traveller
2018-02-20
美人魚岛珊瑚少 , 限制太多 , 只能在比泳池更少的範圍游泳 , 兼要乘長程車 , 物非所值兼浪費時間
Y**
Verified Traveller
2018-02-02
我認為導遊應該每一次集合時都要點名確認人數,當天又不是只有1個旅行團到該地遊玩,或是旅遊團應該有些標誌圖案,以便我們旅客能識別,以便走失,謝謝。
C**
Verified Traveller
2018-01-21
HAN***
Verified Traveller
2018-01-21
K**
Verified Traveller
2018-01-05
也許因為人多,導遊(Daniel)沒有確實顧慮每位客人
讓我們帶著行李上船到處跑,其實應該放在碼頭就好
也搞不清楚回程要前往的飯店,安排車輛有些混亂
此外,餐食部分也與期待不符,三人當晚皆嚴重腹瀉
YUA***
Verified Traveller
2017-12-30
L**
Verified Traveller
2017-12-29
I**
Verified Traveller
2017-12-17
M**
Verified Traveller
2017-12-03
OU ***
Verified Traveller
2017-11-09
W**
Verified Traveller
2017-10-23
旅遊公司無視10/18當天的天氣狀況不佳,狂風暴雨就像颱風天一樣,仍然要帶我們出海前往美人魚島,當其他旅遊公司當天早上就決定取消當天行程時,更顯得我們的旅遊公司判斷力不夠專業,而船上載著許多人包含小孩老人,不禁讓人思考並擔心若是真的發生什麼意外,該怎麼辦呢?
L**
Verified Traveller
2017-10-09
導遊負責任~不用怕被丟包❤唯一美中不足沒看到長鼻猴可惜
T**
Verified Traveller
2017-10-07
T**
Verified Traveller
2017-10-06
N**
Verified Traveller
2017-10-01
J**
Verified Traveller
2017-09-29
LI ***
Verified Traveller
2017-09-26
PAR***
Verified Traveller
2017-09-07
mantanani snorkeling guide said to non-chinese people in chinese. So, some people (myself included) didn't understand tour schedules.
W**
Verified Traveller
2017-09-03
T**
Verified Traveller
2017-08-31
H**
Verified Traveller
2017-07-21
非常不一樣的浮潛體驗,但若能有更多景點及海洋生物介紹會更棒!!!
S**
Verified Traveller
2017-07-12
S**
Verified Traveller
2017-05-31
After returning from Mantanani, we spent too long waiting (almost 2 hours with nothing to do!) before going to river cruise to look at monkeys.
The weather on that day was good with minimal wave, would be great if we can stay on Mantanani longer. slightly hurry on island, we only had 30-45mins free time after lunch.
Sunset watching before dinner was very beautiful!
C**
Verified Traveller
2017-04-29
T**
Verified Traveller
2017-04-25
W**
Verified Traveller
2017-04-25
在Rampayan 紅樹林只能遠遠地看到一只長鼻猴,有點失望。而且紅樹林的導遊並沒有作任何介紹,感覺上是領隊而不是導遊。
P**
Verified Traveller
2017-04-21
你好~我是參加4/14的美人魚島及看長鼻猴與螢火蟲之旅的人.這次行程我覺得貴公司的接送沒問題.但是一開始在美人魚島派來的華人女導遊不OK.因為我們這團都是華人.不見得每個人都聽得懂英文.所以她沒翻譯到什麼.都要我去問.同行也有其他人反應但沒說.反而是看猴子及螢火蟲時換來的華人男導遊阿良還會用中文跟我們說明.另外因為美人魚島結束後要接下一個行程就是在碼頭等待.貴公司應該也要先說明為何要等那麼久.而不是讓我們參與的剩下團員在那等許久.後來主動問了才知道原因....
大概如此
L**
Verified Traveller
2017-04-14
當天活動非常好玩,感謝鄭導跟kelly用心帶團;網站資訊描述午餐為燒烤午餐,但當天的午餐為自助午餐,並非燒烤午餐,有點失望。
C**
Verified Traveller
2017-04-06
非常滿意這個行程!姓鄭的導遊非常好!我和女女十分滿意!安全第一!十分滿意!我要表揚這位導遊!浮潛時很照顧我們!
ZHE***
Verified Traveller
2017-03-03
C**
Verified Traveller
2017-02-03
服務人員態度,專業及餐點佳,但唯一美中不足的是所連結的氣象網站極為不準導致安排的行程不理想且玩不盡性,下次預定時如果一早再碰到天氣不佳時是否可臨時更改前後天日期呢?
SHU***
Verified Traveller
2017-02-01
L**
Verified Traveller
2017-01-24
T**
Verified Traveller
2017-01-07