L**
Verified Traveller
2023-04-25
GAY***
Verified Traveller
2023-02-23
C**
Verified Traveller
2022-10-16
The diving coach is amazing! His instructions were clear and easy for me to follow!
S**
Verified Traveller
2022-10-11
C**
Verified Traveller
2022-09-04
當日行程與網站公開的行程不符。時間非常緊湊,都在等待,到了美人魚島,潛水教練也不夠。到島上導遊也沒有明確交到怎麼報到或是流程說明。
C**
Verified Traveller
2022-09-04
CHA***
Verified Traveller
2022-06-04
We arrive at the bus on time but 8 of us are waiting 1 hours for another grp of ppl coming. Not too happy about this.
The instustor for diving were excellent, but i dull alot on the poor time management.
L**
Verified Traveller
2022-04-22
L**
Verified Traveller
2022-04-04
Thanks to Amy! She is the one proving the customer service for me.
She is always so kind and reply with thorough answer.
Because of her, make my trip perfect.
In addition, the staff in your diving center are awesome., I will book this day tour again when next time I come to here.
QI ***
Verified Traveller
2022-02-26
午餐有点儿随意 没有吃得很饱 而且有苍蝇。
L**
Verified Traveller
2019-12-28
L**
Verified Traveller
2019-11-07
導遊很好 ,潛水教練很好
L**
Verified Traveller
2019-05-24
C**
Verified Traveller
2019-05-12
CHA***
Verified Traveller
2019-01-14
Arrangements just nice. The instructor is very patient and friendly
C**
Verified Traveller
2019-01-10
L**
Verified Traveller
2018-11-01
PAN***
Verified Traveller
2018-10-14
全程的服务都很好,我们很满意。
I**
Verified Traveller
2018-09-09
導遊沒有照顧團友
T**
Verified Traveller
2018-09-02
C**
Verified Traveller
2018-08-06
There was no contact from the driver when we came back from the island by the boat and we had waited for a long time without anyone to ask.
S**
Verified Traveller
2018-08-02
W**
Verified Traveller
2018-07-02
L**
Verified Traveller
2018-06-27
H**
Verified Traveller
2018-06-05
W**
Verified Traveller
2018-06-05
H**
Verified Traveller
2018-05-24
S**
Verified Traveller
2018-05-20
No
JIH***
Verified Traveller
2018-02-08
CHO***
Verified Traveller
2017-12-07
too rough speedboat.
reef was not good.
corals were very good.
B**
Verified Traveller
2017-11-30
The guide of scuba diving is enthusiastic person and he brought us to discovered kinds of fish and corals. We even met the stingray (manta ray) and sea turtle.
L**
Verified Traveller
2017-11-17
實際潛水時間應該不到20分鐘 深度只有5米 (上船氣瓶還有160bar)
設備的解說跟淺水區實習都非常潦草 都不到10分鐘
跟自己在長灘島的體驗潛水差滿多的
枉費美人魚島的珊瑚礁那麼漂亮 也都只在同一個地方繞圈子
12點多上岸 一直等到13點多才用午餐
中間一個小時都浪費了
上岸後馬上要我們歸還潛水衣跟面鏡呼吸管
所以下午的自由時間只能在岸上走走
也沒有辦法下去浮潛
C**
Verified Traveller
2017-11-15
Y**
Verified Traveller
2017-10-14
C**
Verified Traveller
2017-10-13
M**
Verified Traveller
2017-10-08
DAN***
Verified Traveller
2017-10-02
出發時間比預定的時間遲了40分鐘(預定720出發,但遊覽車800才到,又遇上塞車上班時間),因此壓縮了我們去美人魚島的潛水時間.有跟業者反映,但是無法獲得滿意的答覆.此外,導遊的導覽解說需要更加改善.謝謝
Y**
Verified Traveller
2017-10-02
L**
Verified Traveller
2017-09-29
潛水教練Steven很用心,很值得一贊,Daniel領隊亦很盡責,不過酒店接送比起原定時間0710遲了25分鐘,整體來說都不錯。
L**
Verified Traveller
2017-09-22
H**
Verified Traveller
2017-09-15
W**
Verified Traveller
2017-09-12
H**
Verified Traveller
2017-09-11
只有一節潛水太少, 如能安排多一節潛水或浮潛會更好.
往美人魚島的船太迫, 食物有點不足, 都沒有吃飽
H**
Verified Traveller
2017-09-11
有更長時間的受訓及練習時間,不然一緊張就全忘光了。
SUN***
Verified Traveller
2017-08-26
more english explanation please
(mostly for chinese)
Div***
Verified Traveller
2017-08-18
The person in charge of diving at the Mantanani Island was rude and threatening. I felt uncomfortable being there all day. I was unable to dive as I wear spectacles and was not told that would be an issue. I had told this to the guide(Daniel) who contacted Mizume, from whom I received a very rude reply. I will never be using sabahbooking.com or Mizume and will post a review on TripAdvisor on how terrible
My experience was.
KYU***
Verified Traveller
2017-08-03
K**
Verified Traveller
2017-07-12
Too rush for the diving session
W**
Verified Traveller
2017-06-27
Y**
Verified Traveller
2017-06-26
David人很好很照顧我們像爸爸一樣!
L**
Verified Traveller
2017-06-25
2次出團接送時間都比原本告知的時間早半小時
導致有點匆忙
例如 訂位上資訊pick up 13:30
但卻13:00就打來說已到
C**
Verified Traveller
2017-05-03
教練很有耐性而且教得非常好!
Y**
Verified Traveller
2017-04-08
We'd like to say thanks to the tour guide Vincent for his wonderful work.
M**
Verified Traveller
2017-04-06
司機來確認時卻是拿著另一位訂位者的名字確認,導致當天在大廳等了30分鐘後來才釐清,之後接其它組客人也都等很久。
CHE***
Verified Traveller
2017-04-03
服务不错,可惜当天导游只会说英文,如果找个会说中文的会更专业。不过此旅行团的确不错,规模大,负责任
E**
Verified Traveller
2017-02-23
L**
Verified Traveller
2017-01-13
潛水教練十分友善,有耐性,很棒很棒的體驗。
W**
Verified Traveller
2016-10-31
L**
Verified Traveller
2016-10-23
深潛教練講解專業、細心。
C**
Verified Traveller
2016-10-14
W**
Verified Traveller
2016-10-14
有關 wechat 查詢沒有回覆感到不滿
K**
Verified Traveller
2016-10-05
W**
Verified Traveller
2016-10-03
N**
Verified Traveller
2016-10-03
L**
Verified Traveller
2016-09-22
教練很細心,整個安排很好
S**
Verified Traveller
2016-09-05
導遊very nice
L**
Verified Traveller
2016-09-01
Very good tour
L**
Verified Traveller
2016-08-14
預定時已經申請要近視鏡,去到當地,工作人員說沒收到通知,一番理論後才找到一個非常舊的給我,教練只會說一兩句粵語.回程時,原本的導遊沒有跟船出島,去到碼頭等轉車回酒店,沒有人安排接應,令我不知所措,問了很久都沒人理,最後自己走去停車場又問了又問,堅持要上車走才跟到一部車走
C**
Verified Traveller
2016-07-28
TAN***
Verified Traveller
2016-07-26
导游爱理不理人,态度不太好
L**
Verified Traveller
2016-07-20
T**
Verified Traveller
2016-07-13
W**
Verified Traveller
2016-06-23
L**
Verified Traveller
2016-06-21
我要投訴!
天氣問題2日一晚變了一天,
本人參與DSD體驗潛水,
但上島後卻呆等了兩個多小時先可以獲得安排!
潛水後急食飯便走了
完全不能欣賞那裡風景和拍照
耶些山瑚完全白化了沒魚的
下水後不知看到什麼
L**
Verified Traveller
2016-06-19
潛水員指導很親切,細心有耐心.
F**
Verified Traveller
2016-06-05
L**
Verified Traveller
2016-05-17
L**
Verified Traveller
2016-05-16
C**
Verified Traveller
2016-05-16
十分友好!非常尊業
L**
Verified Traveller
2016-05-10
L**
Verified Traveller
2016-05-09
The guides were very good and we enjoyed the trip very much. Our diving coach Jackson was really nice and caring!
C**
Verified Traveller
2016-05-06
M**
Verified Traveller
2016-05-06
C**
Verified Traveller
2016-05-01
沒有導遊沒有人理,我和朋友好像無主孤魂,只有教練理我們,服務超差。
LI ***
Verified Traveller
2016-04-12
C**
Verified Traveller
2016-03-17
W**
Verified Traveller
2016-03-13
C**
Verified Traveller
2016-03-05
really nice trip! thank you all.
LI ***
Verified Traveller
2016-02-18
N**
Verified Traveller
2016-01-19
原本約0730 出發前一晚通知改0715 我準時到大堂等到0735 才到之後去Gaya centre 接另外的人最後0800 才開車!你們時間安排有問題導遊給我看接我時間是0730 為何早一天晚上十一時多改0715 ?另Gaya centre 只佢離五分鐘車程但約了他們0800 ?最後我共白等了40 分鐘!你們要好好安排時間!這是雙錯誤!約我0730 而約Gaya centre 的0745 就不會令我白等40 分鐘了!這是令我很不滿的地方!
YAL***
Verified Traveller
2015-12-25
LEO教练人很好,教得非常仔细,也很贴心,整个行程安排很满意。帮我们拍了照,知道我们不够力,帮我们把氧气瓶背回岸上,实在是太贴心了。
T**
Verified Traveller
2015-12-23
訂位網上說可以加$50 玩多一次, 但根本不能
服務人趴態度十分好, 有禮
C**
Verified Traveller
2015-12-20
N**
Verified Traveller
2015-12-13
BAO***
Verified Traveller
2015-12-05
水肺中文教练安排非常棒!
W**
Verified Traveller
2015-12-03
1. 深潛解說時無華語翻譯人員在旁
2. 此景點遊客眾多,建議碼頭盥洗室能擴充
W**
Verified Traveller
2015-12-02
與旅客確認出發時間如果由電話轉為國際簡訊會更好。
SHE***
Verified Traveller
2015-11-15
S**
Verified Traveller
2015-11-11
L**
Verified Traveller
2015-11-08
DAI***
Verified Traveller
2015-11-04
ZEN***
Verified Traveller
2015-10-29
K**
Verified Traveller
2015-10-27
S**
Verified Traveller
2015-10-10
在碼頭等待了一個小時. 令整體遊玩時間減少.
潛水教練Spider與Ma態度很好. 但領隊Didi整天只是睡覺.
GON***
Verified Traveller
2015-10-08
LI ***
Verified Traveller
2015-09-29
预订时告知是7:45在大厅等,实际是7:30来接的。
对天气状况未准确判断,导致半路因风浪太大返回岛上,滞留一夜,严重影响了我们的行程。对此非常不满意。
另外深潜教练虽然风趣,但是没有全面指导教学,不进行鼓励反而是劝导放弃,虽然安全是最重要的,但如果教练能耐心指导,最后也不会因为害怕放弃了深潜,错过了体验
Y**
Verified Traveller
2015-09-27
LIA***
Verified Traveller
2015-09-23
原来说深潜有中文导游后来去了是没有的
L**
Verified Traveller
2015-09-23
C**
Verified Traveller
2015-09-17
Yue***
Verified Traveller
2015-09-16
CHE***
Verified Traveller
2015-09-07
DON***
Verified Traveller
2015-08-06
David 是我见过的最好的导游,潜水教练很有耐心,景色非常美。不满意的午餐量少,都没吃到水果
WU ***
Verified Traveller
2015-07-30
T**
Verified Traveller
2015-07-18
WAN***
Verified Traveller
2015-07-15
ZI ***
Verified Traveller
2015-07-11
美人鱼岛的DM 人都很好,带我的那位叫spider,很认真的查看license,做review,水下仔细找东西
HE ***
Verified Traveller
2015-07-04
教练很专业
A**
Verified Traveller
2015-07-04
B**
Verified Traveller
2015-06-30
F**
Verified Traveller
2015-06-30
All diving coaches arranged are very professional and friendly. Make us feel so welcome! We love Sabah!
ZHO***
Verified Traveller
2015-06-28
去美人鱼岛时船坏了〜浪费好多时间〜
C**
Verified Traveller
2015-06-26
It's better for the diving coach to introduce more about the sea creatures and bring us to there. I felt a bit uncomfortable when the coach hugged me from the back . I felt too rush to leave as we dont have enough time to wash away our dust .But overall they are caring and helpful!
C**
Verified Traveller
2015-06-25
Very Good
L**
Verified Traveller
2015-06-25
XIA***
Verified Traveller
2015-06-25
可能期望太高,有落差,跑那么远,不值得。浮潜看不到东西,深潜时间太短,沙滩一般,食物糟糕透顶。
L**
Verified Traveller
2015-06-13
潛水教練 ROCK SEVEN 的服務十分好...而且都很有耐性!!^^
L**
Verified Traveller
2015-06-12
ZHA***
Verified Traveller
2015-06-09
VERY GOOD!
N**
Verified Traveller
2015-06-09
K**
Verified Traveller
2015-06-08
HUO***
Verified Traveller
2015-06-06
导游态度不错
C**
Verified Traveller
2015-06-04
H**
Verified Traveller
2015-05-28
上島後行程有些趕,沒有足夠時間在沙灘上拍照!但導遊非常友善
YAN***
Verified Traveller
2015-05-27
潜水的教练并不懂中文,中文导游只是在收钱时出现。
H**
Verified Traveller
2015-05-02
潛水教練相當不錯!
L**
Verified Traveller
2015-04-07
Y**
Verified Traveller
2015-04-01
LIN***
Verified Traveller
2015-04-01
服务很好。
C**
Verified Traveller
2015-03-31
MAI***
Verified Traveller
2015-03-28
美人鱼岛真的很美~~
HU ***
Verified Traveller
2015-03-27
FAN***
Verified Traveller
2015-03-15
JIA***
Verified Traveller
2015-03-13
L**
Verified Traveller
2015-03-11
YU ***
Verified Traveller
2015-03-09
L**
Verified Traveller
2015-03-05
C**
Verified Traveller
2015-03-04
導遊十分投入,感覺良好,十分滿意
Y**
Verified Traveller
2015-03-03
原本tour 是包兩次潛水但只得一次,和上船出發到達潛點之後才發現帶少了一支氧氣樽所以一個教練勉強帶三人下潛!
CHE***
Verified Traveller
2015-02-21
态度很好!只是有一点,在水下的时间没有行程上描述的那么多~实际体验潜水第一次教学大概25分钟,而真正下水去看鱼只有15分钟!当天的天气状况是好的
C**
Verified Traveller
2015-02-18
深潛時間太短
PEN***
Verified Traveller
2015-02-16
美人鱼岛的教练超好,很照顾女孩子,虽然基本语言不通,但是理解能力很强,人很赞!!!
C**
Verified Traveller
2015-01-14
the boat trip is a bit bumpy. My friend vomitted during the trip:(
however, the diving experience is excellent, the instruction was easy to follow and the instructors were very nice and funny
ZHA***
Verified Traveller
2015-01-05
C**
Verified Traveller
2015-01-04
First of all, there was nothing to see around the diving zone. Not much fish and coral to see and it was like a desert. We paid for two dives and the time on the island, which were shown on the run down, but due to the weather condition, we ended up one dive and went back to our hotel. We were on the island for less than 3 hours. It definitely doesn't worth 375 dollars.
Second, on the way back to the ferry from the island, it was extremely dangerous thanks to the boat driver. I understand it was because of the bad weather, but I have doubt if he really needed to drive that dangerously. We nearly were thrown out of the boat.
Honestly, I am totally disappointed and unsatisfied. I heard good comments about your company from my friends; however, it seems it is not the case.
K**
Verified Traveller
2015-01-03
T**
Verified Traveller
2014-12-17
L**
Verified Traveller
2014-12-10
The scuba tutor Mr. Rock Seven is very nice and professional. He taught me a lot of skillful technique.
S**
Verified Traveller
2014-12-01
ZHA***
Verified Traveller
2014-11-05
希望午餐能更好一点
L**
Verified Traveller
2014-10-20
There is no chinese translator helping us to learn diving
L**
Verified Traveller
2014-10-18
PAU***
Verified Traveller
2014-10-05
旅游公司弄错了接机酒店.(订单地址没有错)晚了半个小时,不过还是接到我们啦,没有丢下我们...
N**
Verified Traveller
2014-09-30
P**
Verified Traveller
2014-09-30
因天氣惡劣未能成行
L**
Verified Traveller
2014-09-25
W**
Verified Traveller
2014-09-12
TAN***
Verified Traveller
2014-09-02
C**
Verified Traveller
2014-07-29
當天早上0715, 我們於hotel 63 等候工作人員和接載我們之車輛, 展開美人魚島一天之旅, 經過2小時車程左右, 終於到達碼頭, 簽了潛水免責書和付了當天美人魚島費用後, 和我們同車之工作人員說要等侯其他參加之人客到達才上船, 差不多等候了30多分鐘後, 才正式上船, 到接近開船時, 又跟我們說要調到另一艘船, 終於可以順利出發了, 而跟我們同車之工作人員竟然不是和我們同船, 由這一刻開始他再沒有跟我們說過需要注意的事情, 例如在島上有什麼問題可找誰人幫忙, 什麼時間午餐時間, 回程時間等
到達美人魚島了, 我跟另一個工作人員說, 貴公司說會安排一個女工作人員照顧我的小孩, 因為我們9人也會潛水, 但當我跟該工作人員說明時, 他好像從不知道一樣, 最終也幫忙找到一個男工作人員幫忙照顧
先說回朋友們事後跟我們對Sabah booking and Scuba Paradise Sdn Bhd.之投訴, 因他們大部份沒有潛水經驗, 安排了1個guide帶2個朋友, 綜合他們的投訴包括 :
1.朋友在潛水時遇到耳朵不適, 不給予時間再適應, 令朋友短時間內要停止潛水, 於船上等候, 事後朋友覺得可惜, 因大部份時間也在船上等候, 第一次潛水, 經驗當然不足, 留下不愉快回憶
2.朋友於水底喝了水, 十分驚慌, 朋友向guide表示要上水, 可惜那個guide不准, 還示意要繼續, 最後雖然繼續潛水, 但自問第一次潛水, 他已感到有恐懼感, 及表示以後不會再潛水
3.體驗潛水是1帶2的, 可是朋友們投訴, 大部份guide都是自己在前面潛水, 而初學者則自己在後面跟隨, 而且要追guide, 有點傍惶, 因已經有點怕, 又追得很辛苦, 對潛水感覺不享受
而我跟我丈夫的經歷就更恐怖, 我們有ow 牌, 之前在泰國, 浮羅交怡, 馬爾代夫, 印尼, 詩巴丹, 卡帕萊等地方潛水, 但從未遇到這不快經驗, 第1潛沒有什麼問題, 第2潛完成後, 我們的guide示意我們上水, 誰知道當我們上水後, 見不到我們的船, boat man不見了, 在海中漂浮了30分鐘, 見到船子就在遠處, 我們不斷吹響我們的哨子, 而guide也不斷揮動救生螢光捧, 當時環境十分大浪, 下潛了第2次也很疲累, 好不容易堅持了30分鐘的呼叫, 終於被在遠處的船看見, 發現船上還有其他剛完成體驗潛水之其他遊客, 原來因不夠船隻, 當我們下水後boat man再去接其他體驗潛水的人, 那個boat man完全沒有安全意識, 客人下水潛了, 總時間超過1小時多也不見他們上水面也不開船找他們, 如果我們有人不舒服, 或有什麼突發事件發生, 可能真的會有生命危險, 我們雖不是潛水經驗豐富, 但從未試過上水後沒有船隻接回的問題, 這一點是我們主力投訴的事情
最後, 終於順利回到沙灘, 沒有任何工作人員通知我們何時回程, 我的朋友一直在沙灘, 看見我們的面色有點不對, 也不知道我們發生什麼事, 見我們有點發冷, 立即幫我們收拾用品, 換回一些乾的衣服保暖, 突然間, 眼見其他遊客上船, 自行上前一問, 說我們也要立即上船離開, 眼見船上的位置不多, 有工作人員說我們1行9人要分開船坐, 這也是不合理的安排, 和我們來的工作人員完全沒有幫助我們, 我們只好大船坐3大1小, 小船坐6人
再令人激氣的事情又發生了, 到我上船的時間, 我明白有可能要澗水到扶手梯, 才爬上去船上, 但離譜地, 當時我行到去梯的位置已是我的心口位置, 再一次, 又弄濕了我剛換上的衣服, 從未試過在那麼深水的位置上船, 你們應該也知道, 我們除了坐45分鐘船, 還需要坐多2小時車才回到kk酒店, 我剛才第2潛連同水中漂浮已1小時30分鐘, 已感到身體有點不惜, 發冷和累, 再被要求行到水深及心口的位置上水, 所有衣服及內衣都被弄濕下, 捱著船上的風吹, 再要坐2小時車回到KK酒店, 真的不是合理的安排, 還有, 船上跟本就不夠位子坐, 眼見自己坐的位置本來就是旁邊站著的人讓出, 否則我抱著2歲多小孩也未必有位坐, 超過分
朋友坐的小船, 在回程時船的速度超快, 朋友表示有點驚恐, 有好心人跟她對調位置, 怎料船伕見她調了位置後開得更快, 朋友到車上還表示感到頭暈和有嘔心的感覺
C**
Verified Traveller
2014-07-28
I am writing to express my sincere thanks to the staff of the scuba diving team on 22/7/2012.
I appreciate very much the responsible manner and efficient way of the team especially Amir & Maziro & Mantani. While I feel lucky for the scuba diving Company to have such good employee.
YU,***
Verified Traveller
2014-07-08
K**
Verified Traveller
2014-07-06
美人魚島體驗深潛當天因壞船令我們少了一小時在島上的時間
T**
Verified Traveller
2014-07-02
C**
Verified Traveller
2014-06-30
L**
Verified Traveller
2014-06-07
We are in bad luck that the boat to the island get something wrong, this is the engine problem. We have to get back again to get on another boat:( then when we arrived the island, everything is so hurry as the others are waiting for us:-(
C**
Verified Traveller
2014-06-02
C**
Verified Traveller
2014-04-22
在美人魚潛水時氣氣樽的氧氣容量剛剛好,我潛水時氧氣差不多用完,空氣非常薄,下水前又沒有告訢參加者種怠覺,我在水中感到快沒氣,十分驚.差點送命,在第一節的時候應可花多點時間告訴參加者注意事項,怛太快完結了.
M**
Verified Traveller
2014-04-22
Y**
Verified Traveller
2014-03-15
C**
Verified Traveller
2014-03-12
潛水教練安排不當,我們是香港人,同車4人,兩名外國遊客,把懂廣東話的教練安排給他們,卻安排一個不懂廣東話教練給我們
C**
Verified Traveller
2014-03-06
Y**
Verified Traveller
2014-02-27
P**
Verified Traveller
2014-02-21
W**
Verified Traveller
2014-02-17
ZHA***
Verified Traveller
2014-02-14
W**
Verified Traveller
2014-01-10
no
L**
Verified Traveller
2013-12-27
若是旅遊公司在前一天有事先聯絡我,並且確定隔天出發時間,則會更加完美!
T**
Verified Traveller
2013-12-03
QIA***
Verified Traveller
2013-11-28
L**
Verified Traveller
2013-09-05
H**
Verified Traveller
2013-06-26
WUL***
Verified Traveller
2013-05-23
午餐可以适当好一点,相比双岛游的午餐相差好多。
C**
Verified Traveller
2013-05-17
KIM***
Verified Traveller
2013-05-01
GU ***
Verified Traveller
2013-04-13
YU ***
Verified Traveller
2013-04-02